Insights & Stories

Expert advice, industry trends, and tips to help you elevate your guest experience and grow your hospitality business.

8 Benefits of Contactless Check-In for Guests
Guest Experience
Aug 27, 20266 min read

8 Benefits of Contactless Check-In for Guests

Beyond skipping the front desk: what contactless check-in actually improves for guests, from late arrivals to language barriers.

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How Does Contactless Check-In Work? A Step-by-Step Breakdown
How-To
Aug 5, 20266 min read

How Does Contactless Check-In Work? A Step-by-Step Breakdown

From pre-arrival forms to digital key access — a plain breakdown of what actually happens at each step of a contactless check-in, and where it can go wrong.

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Contactless Hotel Check-In: The Complete Guide
Guest Experience
Jul 14, 20269 min read

Contactless Hotel Check-In: The Complete Guide

What contactless check-in actually means, the different ways to implement it, and how it connects to the rest of a guest's digital stay — from key access to the welcome guide.

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Cheapest Digital Guidebook Software: What You Actually Get at Each Price
Comparisons
Jun 22, 20266 min read

Cheapest Digital Guidebook Software: What You Actually Get at Each Price

Ranked by starting price: what the cheapest digital guidebook tools actually include, and where the real free tiers are versus time-limited trials.

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Best Digital Guidebook Software in 2026: 6 Tools Compared
Comparisons
May 31, 20268 min read

Best Digital Guidebook Software in 2026: 6 Tools Compared

A factual comparison of Touch Stay, Duve, Hostfully, Stay Pilot, GoGuidebook, and OnboardGuest — pricing, who each is built for, and how to actually choose.

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OnboardGuest vs Touch Stay: A Direct Comparison
Comparisons
May 9, 20267 min read

OnboardGuest vs Touch Stay: A Direct Comparison

Both are digital guidebook tools for hotels and vacation rentals. Here's how OnboardGuest and Touch Stay actually differ on pricing, free access, and who each one is built for.

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Duve Alternative: What to Compare Before You Switch
Comparisons
Apr 17, 20267 min read

Duve Alternative: What to Compare Before You Switch

Duve is built for large hospitality groups with big personalization budgets. Here's what to check before picking a Duve alternative, and where OnboardGuest fits for smaller properties.

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Multilingual Guest App for Hotels: How to Stop Losing Guests in Translation
Guest Experience
Mar 26, 20267 min read

Multilingual Guest App for Hotels: How to Stop Losing Guests in Translation

International guests judge a hotel on how easily they can get information in their own language. Here's what a multilingual guest app needs to do right, and how to set one up without hiring a translator.

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How to Reduce Guest Questions at the Front Desk (Without Hiring More Staff)
How-To
Mar 4, 20268 min read

How to Reduce Guest Questions at the Front Desk (Without Hiring More Staff)

Most front-desk calls are the same five questions on repeat. Here's how to categorize them, fix the quick wins, and remove the rest with a digital guest guidebook.

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Free Airbnb Welcome Book Template (Copy-Paste Structure + Live Upgrade)
Templates
Feb 10, 20267 min read

Free Airbnb Welcome Book Template (Copy-Paste Structure + Live Upgrade)

A ready-to-use Airbnb welcome book template: every section your guests actually need, plus how to turn it into a live digital guidebook instead of a static PDF.

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QR Code for Hotel Room Wifi: How to Set It Up Right
How-To
Jan 19, 20265 min read

QR Code for Hotel Room Wifi: How to Set It Up Right

A printed wifi card gets lost, smudged, or outdated the moment you change the password. Here's how to set up a QR code guests can scan in five seconds — and why it should live inside your guidebook, not on its own.

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Touch Stay Alternative: What to Look For in a Digital Guest Guidebook
Comparisons
Dec 28, 20258 min read

Touch Stay Alternative: What to Look For in a Digital Guest Guidebook

Comparing digital guidebook tools for your hotel or vacation rental? Here's what actually matters when evaluating a Touch Stay alternative, and how OnboardGuest fits the picture.

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Digital Guest Guidebook: The Complete Guide for Hotels & Vacation Rentals
Guest Experience
Dec 6, 202515 min read

Digital Guest Guidebook: The Complete Guide for Hotels & Vacation Rentals

What a digital guest guidebook actually is, how it differs from a guest app or guest portal, what to look for when choosing one, and how to set one up for your hotel or vacation rental.

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Digital Welcome Book: The Essential Asset for Your Vacation Rental
Vacation Rental Management
Nov 14, 20256 min read

Digital Welcome Book: The Essential Asset for Your Vacation Rental

Discover how a digital welcome book can modernize your guest experience, reduce costs, simplify updates, and boost reviews for your vacation rental on Airbnb, Booking.com, and beyond.

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Beyond the PDF: Why Your Hotel App's Interface Defines Your Reputation
Guest Experience
Oct 23, 20256 min read

Beyond the PDF: Why Your Hotel App's Interface Defines Your Reputation

An unreadable PDF on a smartphone instantly damages your hotel's image. Discover why a modern digital interface has become an essential standard-of-excellence criterion.

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How to Create a Modern Welcome Book for Your Hotel (Template + Examples)
Guess expérience
Oct 1, 20255 min read

How to Create a Modern Welcome Book for Your Hotel (Template + Examples)

A digital welcome book modernizes the guest experience: key information, services, recommendations, and an accessible FAQ, all updated instantly and designed to reduce calls to the front desk.

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